Frequently asked questions

Shipping

How long will it take for my order to arrive?
To mainland Spain and the Balearic Islands, between 2 and 4 business days. To Andorra, France, and Portugal, between 5 and 9 business days. See all details in our shipping policy.

Can I track my order?
Yes. As soon as your order leaves our warehouse, we will send you an email with the tracking number.

Returns and exchanges

How long do I have to return a product?
30 days from receipt of the order. You can see the complete process in our refund policy.

How do I initiate a return or exchange?
Write to us from our contact page indicating your order number, and we will guide you step by step.

Sizing and product

Are the t-shirts and sweatshirts slim-fit or oversized?
Our t-shirts and sweatshirts have an oversized fit with dropped shoulders: if you prefer a more fitted look, we recommend ordering one size down from your usual size. The exact weight and composition of each garment are detailed on its product page.

How do I care for my garments?
We recommend machine washing cold, inside out, with similar colors, and avoiding the dryer to better preserve the print.

Payment

What payment methods do you accept?
Credit or debit card, PayPal, and other methods you will see available at checkout. All payments are processed 100% securely.

Can't find your answer?

Write to us from the contact page, and we will reply as soon as possible.